Refund policy
Returns, Exchanges, and Consumer Guarantees
Your purchase comes with guarantees under the Australian Consumer Law that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to your statutory rights, Limani Leather offers a change-of-mind return policy:
• You may return unworn sandals within 7 days of delivery for an exchange or refund.
• Items must be in original condition and packaging, with proof of purchase.
• Sale items and gift cards are non-refundable unless faulty.
To start a return or claim, contact us at limaniaustralia@gmail.com and provide your order number and reason for return.